Healthcare

HIPAA-Certified medical Virtual Assistants for practices, clinics, and providers.

From patient intake to billing support, Nautical Staffing provides reliable, reliable Medical Virtual Assistants who integrate seamlessly into your daily operations — with professionalism, consistency, and security.

What Your Medical Virtual Assistant Can Do

Our assistants come with healthcare knowledge and are ready to support both front and back office functions.

Front Desk & Patient Management

Virtual receptionist duties
Appointment scheduling & rescheduling
Verbally confirming unconfirmed patients
Managing hygiene recalls and reactivation outreach
Coordinating referrals and prior authorizations
Answering calls and handling general inquiries
Weekend and after-hours availability (on your schedule)

Billing & Insurance Support

Workers’ comp billing, collection, and reporting
Tracing outstanding insurance claims
Verifying and inputting patient benefit information
Managing billing, claims, and collections
Updating insurance info in clinic software

Clinical Assistance

Live, in-room charting via telepresence
Scribing during patient visits
Secure transcription uploaded to EHR systems
Managing reactivations and continuing care workflows

Specialized Training & Security

Your Medical Virtual Assistant is more than just support — they’re part of your care team.

Foundational Healthcare Training

Trained in medical terminology and patient communication
Many have prior backgrounds in nursing or clinical roles

HIPAA Compliance

All assistants are HIPAA certified
Background-checked with NBI reports
Clients receive documentation:
- HIPAA certificate
- Verified ID and credentials
- Background reports and diplomas

Long-Term Consistency

You work with the same assistant daily
Streamlined workflows ensure continuity of care
We focus on long-term placements — not revolving doors

Our Plans

Plans & Pricing

Choose from Essential or Advanced packages.

All plans include: Dedicated Virtual Team Member, Dedicated Client Success Manager, HR compliance and ongoing people support, No contracts, no surprise fees.

Part-Time

Essential

$995/month

20 hrs/week (80 hrs/mo)

Advanced

$1195/month

20 hrs/week (80 hrs/mo)

Full-Time

Essential

$1795/month

40 hrs/week (160 hrs/mo)

Advanced

$1995/month

40 hrs/week (160 hrs/mo)

Ready to get started? Need a custom plan?

Reach out to our success team and let’s get you set up with the right plan.

Why Work With Us

Why Healthcare Providers Trust Nautical Staffing

We understand the fast pace and precision required in healthcare — and we match you with Medical Virtual Assistants who are already trained to thrive in it.

HIPAA-certified and background-checked
Familiar with EHR, insurance systems, and patient protocols
Trained in medical terminology and patient communication
Seamless integration into your front and back office
Flexible part-time or full-time options to meet your clinic’s needs

How It Works

Schedule a Discovery Call

Tell us about your business needs and job requirements.

Review Candidates

Review 2-4 initial candidates with resumes and videos within 7 business days.

Interview Candidates

Interview the candidates of your choice- decide who you want to hire.

Sign Up with Nautical Staffing

Create your Nautical account and meet your client success manager.

Schedule Onboarding

Schedule onboarding with your new virtual team member.

Support Your Team. Elevate Patient Care.

Whether you’re a solo provider or multi-location clinic, our Medical Virtual Assistants can help your staff focus more on people — and less on paperwork.